Frequently Asked Questions
Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.
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How do I place an order?
Placing an order on DonenDeals.com is simple:
- Browse through our products and select the items you wish to purchase.
- Add them to your shopping cart.
- Proceed to checkout and enter your shipping and payment information.
- Review your order, and if everything looks good, complete the payment process.
- You will receive an order confirmation email once your order is successfully placed.
Can I modify or cancel my order after it’s placed?
We process orders quickly, so if you need to modify or cancel your order, please contact us as soon as possible at support@donendeals.com. If the order has already been processed or shipped, we may not be able to make changes. However, you can return the item once you receive it by following our Refund & Returns Policy.
What payment methods do you accept?
We accept a variety of secure payment methods, including:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure payment methods available at checkout
How much does shipping cost?
Shipping costs are calculated at checkout based on the weight of your order and the destination address. We offer various shipping options, including standard, expedited, and express shipping. You will see the exact shipping costs before you complete your purchase.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly on the carrier's website.
Didn't find what you were looking for? Feel free to contact us at any time.